Return And Refund Policy

Return and Refund Policy

Thank You for Your Purchase!

We hope you're satisfied with your order. If you encounter any size issues or receive a defective item, you can return it for a refund or exchange as per our return policy outlined below.

Returns

General Guidelines

All returns must be postmarked within three (3) days of the delivery date.
Items must be in new and unused condition, with all original tags and labels attached.
Combos and sale items are final sale and cannot be returned or exchanged.

Return Process

Contact Us
- Email customer service at support@peoplejewl.in or reach out on WhatsApp at 9313377908 to confirm your order number and initiate the return process.
Provide Proof
- Share clear pictures and videos of the item, especially while wearing it, on:
  - WhatsApp: 9313377908
  - Email: support@peoplejewl.in
- If the issue is related to sizing, kindly include pictures that clearly demonstrate the size concern on email or WhatsApp.
Prepare the Package
- Place the item securely in its original packaging, include proof of purchase, and take pictures or videos of the product packaging before handing it over to the delivery person.
Return Pickup
- If a return pickup is not available, the customer is responsible for sending the package to our address via courier.
- Return Address:
  121,122, Hill Town Landmark
  Opp. Das Khaman, Nikol Naroda Road
  Ahmedabad, Gujarat
  Pincode: 382350
Return Charges
- A ₹200 return processing fee will be deducted from the refund amount.
- Customers are responsible for all return shipping charges.

Refunds

After receiving and inspecting the returned item, we will process your refund or exchange.
Please allow at least 7–10 days from the receipt of the item for processing.
A delivery charge of ₹200 will be deducted from the refund amount.

Exceptions

The following items cannot be returned or exchanged:

Combos
Sale items (Final Sale)

To be eligible for a return:

The item must be in its original condition, unworn and unused, with all tags and packaging intact.
Proof of purchase (receipt) must be included.

Questions?

If you have any questions about our return policy, please contact us:

Email: support@peoplejewl.in
WhatsApp: 9313377908

Thank you for your understanding and continued support!

Important Notices

Partial Payments Are Non-Refundable

Any partial payment amounts such as ₹99, ₹149, or ₹499 are strictly non-refundable. Please double-check all payment details before proceeding.

No Returns Accepted for Personal Reasons or Color Change

Returns due to personal reasons such as change of mind, preference, or color change will not be accepted.

Empty Box Orders

In cases where an empty box is received, we will process a replacement order.
No refunds will be issued for the original order.

Let me know if there's anything else you'd like to modify!

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