Return And Refund Policy

Damaged, Defective or Incorrect Product

If you receive a damaged, defective, or incorrect product, please notify us within 3 days of delivery by emailing support@peoplejewl.in with:

• Your Order Number
• Clear photos and videos of the product and packaging
• A brief description of the issue

After verification, if the issue is confirmed to be a manufacturing defect, damage during transit, or an incorrect item sent by us, we will provide a replacement free of charge.

No return processing fee, shipping charges, or replacement charges will be applicable in such cases.

The replacement product will be dispatched only after the defective item has been returned or picked up, subject to service availability in your area.

Return Charges

For returns due to size issues or eligible return requests, a ₹200 return processing fee will be deducted from the refund amount, and return shipping charges (if applicable) will be borne by the customer.

However, if the return is due to a damaged, defective, or incorrect product received from our side, no charges will be deducted. We will arrange a free replacement after verification.

Non-Returnable & Non-Exchangeable Cases

Returns, refunds, or exchanges will not be accepted under the following circumstances:

• Change of mind after receiving the product.
• Personal preferences, including liking or disliking the product.
• Color preference or expectation.
• Requests to exchange the product for a different design, model, or item after delivery.
• Wrong product or size ordered by the customer.
• Combo products.
• Sale or discounted items marked as Final Sale.
• Any request that does not meet the eligibility criteria mentioned in this Return & Refund Policy.

Please read the product description, size details, and this Return & Refund Policy carefully before placing your order.